Return Policy
2.1 Return Window
Our policy lasts 5 days. If 5 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
2.2 Eligibility for Returns
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging
- For damaged goods, submit a video of the damaged part of the product during the unwrapping of it
2.3 Refunds (if applicable)
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund
- If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days
2.4 Late or Missing Refunds (if applicable)
- If you haven’t received a refund yet, first check your bank account again
- Then contact your credit card company, it may take some time before your refund is officially posted
- Next, contact your bank. There is often some processing time before a refund is posted
- If you’ve done all of this and you still have not received your refund yet, please contact us at contact@fankaarlok.in
2.5 Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@fankaarlok.in and send your item to: B-004/1235 Ground floor, godown area Back side of Celebration hotel, Zirakpur hotel amar inn ZIRAKPUR, Chandigarh, Punjab 140603.
2.6 Shipping for Returns
- You will be responsible for paying for your own shipping costs for returning your item
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund
- Depending on where you live, the time it may take for your exchanged product to reach you may vary
2.7 Contact Us
If you have any questions about our Shipping and Return Policy, please contact us at contact@fankaarlok.in.